body {
  font-family: "Noto Sans TC", sans-serif;
  margin: 0;
  background: #F5F7FA;
  color: #333;
}
.container {
  width: min(1100px, 100% - 40px);
  margin: 0 auto;
  padding: 0 20px;
}
.hero {
  background: linear-gradient(135deg, #EAF2FA, #FFFFFF);
  text-align: center;
  padding: 80px 20px;
}
.hero h1 {
  font-size: 40px;
  color: #1B3B73;
  margin-bottom: 10px;
}
.hero p {
  font-size: 18px;
  color: #666;
}
.sop-steps {
  background: #fff;
  padding: 60px 0;
}
.sop-steps h2 {
  font-size: 32px;
  color: #1B3B73;
  text-align: center;
  margin-bottom: 40px;
}
.steps {
  list-style: none;
  padding: 0;
}
.steps li {
  margin-bottom: 30px;
  background: #f9fbfd;
  border-left: 5px solid #A7C8E7;
  padding: 15px 20px;
  border-radius: 6px;
}
.steps h3 {
  margin: 0 0 8px;
  color: #1B3B73;
}
.qa {
  background: #F5F7FA;
  padding: 60px 0;
}
.qa h2 {
  text-align: center;
  color: #1B3B73;
  margin-bottom: 40px;
}
.qa-item {
  background: #fff;
  border-radius: 8px;
  box-shadow: 0 4px 10px rgba(0,0,0,0.05);
  padding: 20px;
  margin-bottom: 20px;
}
.qa-item h3 {
  margin-top: 0;
  color: #1B3B73;
}
.qa-item p {
  color: #555;
  margin: 10px 0 0;
}
.cta {
  background: #A7C8E7;
  text-align: center;
  padding: 60px 20px;
  color: #1B3B73;
}
.btn {
  background: #1B3B73;
  color: #fff;
  padding: 14px 30px;
  border-radius: 6px;
  text-decoration: none;
  font-weight: 600;
}
.btn:hover {
  background: #fff;
  color: #1B3B73;
  border: 1px solid #1B3B73;
}
.footer {
  background: #1B3B73;
  color: #fff;
  text-align: center;
  padding: 30px 10px;
  font-size: 14px;
}
@media (max-width: 768px) {
  .hero h1 { font-size: 32px; }
  .steps h3 { font-size: 20px; }
}